Autonomous AI Support · For Fintech , Banking, Healthcare & Regulated Industries
Autonomous AI Support · For Regulated Industries
Pricing that gets cheaper as you grow.
Pricing that gets cheaper as you grow.
One plan covers the platform, implementation, and a monthly allowance of resolutions. Go past the allowance and the extra bills at a flat per-resolution rate. No per-seat fees. Your human team is never billed.
One plan covers the platform, implementation, and a monthly allowance of resolutions. Go past the allowance and the extra bills at a flat per-resolution rate. No per-seat fees. Your human team is never billed.
Monthly
Yearly
Save 17%
Save 17%
Growth
$
3,600
3,000
/mo
or $36,000 / year
Included every month
2,000
resolutions
$0.89
per resolution after that
Standard rate card on voice
What's included
Whole platform
Implementation Included
Voice AI
Shared customer success
Priority email support
Scale
Most Chosen
$
9,000
7,500
/mo
or $90,000 / year
Included every month
8,000
resolutions
$0.69
per resolution after that
+ 500 answered voice calls / mo
What's included
Everything in Growth
White-glove onboarding
Dedicated AI engineer
Nightly Knowledge Atlas scan
Slack agent + SSO
Multi-language support
Scale extras (table below)
Enterprise
$
--
--
/mo
Custom pricing
Included every month
Unlimited
resolutions
$0.49
per resolution after that
+ 2,500 answered voice calls / mo
What's included
Everything in Scale
90-day free pilot
Dedicated engineer pod · 15- min SLA
Uptime SLA · premium support
Custom helpdesk integration
Admin & audit logs
Enterprise extras (table below)
Monthly
Yearly
Save 17%
Save 17%
Growth
$
3,600
3,000
/mo
or $36,000 / year
Included every month
2,000
resolutions
$0.89
per resolution after that
Standard rate card on voice
What's included
Whole platform
Implementation Included
Voice AI
Shared customer success
Priority email support
Scale
Most Chosen
$
9,000
7,500
/mo
or $90,000 / year
Included every month
8,000
resolutions
$0.69
per resolution after that
+ 500 answered voice calls / mo
What's included
Everything in Growth
White-glove onboarding
Dedicated AI engineer
Nightly Knowledge Atlas scan
Slack agent + SSO
Multi-language support
Scale extras (table below)
Enterprise
$
--
--
/mo
Custom pricing
Included every month
Unlimited
resolutions
$0.49
per resolution after that
+ 2,500 answered voice calls / mo
What's included
Everything in Scale
90-day free pilot
Dedicated engineer pod · 15- min SLA
Uptime SLA · premium support
Custom helpdesk integration
Admin & audit logs
Enterprise extras (table below)
Monthly
Yearly
Save 17%
Save 17%
Growth
$
3,600
3,000
/mo
or $36,000 / year
Included every month
2,000
resolutions
$0.89
per resolution after that
Standard rate card on voice
What's included
Whole platform
Implementation Included
Voice AI
Shared customer success
Priority email support
Scale
Most Chosen
$
9,000
7,500
/mo
or $90,000 / year
Included every month
8,000
resolutions
$0.69
per resolution after that
+ 500 answered voice calls / mo
What's included
Everything in Growth
White-glove onboarding
Dedicated AI engineer
Nightly Knowledge Atlas scan
Slack agent + SSO
Multi-language support
Scale extras (table below)
Enterprise
$
--
--
/mo
Custom pricing
Included every month
Unlimited
resolutions
$0.49
per resolution after that
+ 2,500 answered voice calls / mo
What's included
Everything in Scale
90-day free pilot
Dedicated engineer pod · 15- min SLA
Uptime SLA · premium support
Custom helpdesk integration
Admin & audit logs
Enterprise extras (table below)
Compare all plans
Compare all plans
Extras included in Scale and Enterprise.
Extras included in Scale and Enterprise.
Compare
Growth
$3,000 per month billed annually
Scale
$7,500 per month billed annually
Enterprise
Contact us
Channels
Chat
Widget
Voice
Helpdesk
Zendesk
Intercom
Hubspot
Salesforce
Gorgias
Livechat
Front
Freshdesk
Slack
Custom
Security & Quality
Compliance guardrails
Audit trails
Test Suite + evaluation
Analytics & Insights
SSO & SAML
White-glove onboarding
Dedicated AI engineer
Custom Actions (Scale Extras)
Slack agent
Custom API actions
Multi-language support
Scheduled reports
Nightly Knowledge Atlas scan
Outbound webhooks
Quarterly business reviews
Critical Priority Functions (Enterprise Extras)
Dedicated engineer pod
Hot standby + failover
Data residency + BAA/DPA
Switching-cost credit (Upto $50,000)
Full decision audit trail
Hourly knowledge updates
Model version control
No price increases
Quarterly AI researcher sessions
Growth
Scale
Enterprise
Growth
$3,000 per month billed annually
Channels
Chat
Widget
Voice
Helpdesk
Zendesk
Intercom
Hubspot
Salesforce
Gorgias
Livechat
Front
Freshdesk
Slack
Custom
Security & Quality
Compliance guardrails
Audit trails
Test Suite + evaluation
Analytics & Insights
SSO & SAML
White-glove onboarding
Dedicated AI engineer
Custom Actions (Scale Extras)
Slack agent
Custom API actions
Multi-language support
Scheduled reports
Nightly Knowledge Atlas scan
Outbound webhooks
Quarterly business reviews
Critical Priority Functions (Enterprise Extras)
Dedicated engineer pod
Hot standby + failover
Data residency + BAA/DPA
Switching-cost credit (Upto $50,000)
Full decision audit trail
Hourly knowledge updates
Model version control
No price increases
Quarterly AI researcher sessions
Compare
Growth
$3,000 per month billed annually
Scale
$7,500 per month billed annually
Enterprise
Contact us
Channels
Chat
Widget
Voice
Helpdesk
Zendesk
Intercom
Hubspot
Salesforce
Gorgias
Livechat
Front
Freshdesk
Slack
Custom
Security & Quality
Compliance guardrails
Audit trails
Test Suite + evaluation
Analytics & Insights
SSO & SAML
White-glove onboarding
Dedicated AI engineer
Custom Actions (Scale Extras)
Slack agent
Custom API actions
Multi-language support
Scheduled reports
Nightly Knowledge Atlas scan
Outbound webhooks
Quarterly business reviews
Critical Priority Functions (Enterprise Extras)
Dedicated engineer pod
Hot standby + failover
Data residency + BAA/DPA
Switching-cost credit (Upto $50,000)
Full decision audit trail
Hourly knowledge updates
Model version control
No price increases
Quarterly AI researcher sessions
How usage counts.
How usage counts.
PER RESOLUTION · ENTERPRISE
from $0.49
You pay only when Fini fully solves the issue, with no human involved. Escalations to your team are free (and with full context). This is how every plan is priced.
PREFER PER CONVERSATION?
Available on request
For high-volume or low-handle-time profiles, we can quote a flat per-conversation rate instead. Ask and we'll model both against your real traffic
PER RESOLUTION · ENTERPRISE
from $0.49
You pay only when Fini fully solves the issue, with no human involved. Escalations to your team are free (and with full context). This is how every plan is priced.
PREFER PER CONVERSATION?
Available on request
For high-volume or low-handle-time profiles, we can quote a flat per-conversation rate instead. Ask and we'll model both against your real traffic
A resolution means the customer’s issue was solved end to end, with no human handover. We recommend the metric that costs you less and you can switch it at renewal.
A resolution means the customer’s issue was solved end to end, with no human handover. We recommend the metric that costs you less and you can switch it at renewal.
Overage rates past your plan
Overage rates past your plan
Chat · Email · Widget
Chat · Email · Widget
Plan
Monthly allowance
Overage per resolution
Overage per conversation
Growth
2,000 resolutions
$0.89
$0.69
Scale
8,000 resolutions
$0.69
$0.49
Enterprise
Contact us
Contact us
Contact us
Monthly
Per resolution
Per conversation
Growth
2,000 resolutions
Scale
8,000 resolutions
Enterprise
Contact us
Bigger plans always cost less per resolution. We flag the moment an upgrade would save you money. Unused allowance rolls forward one month
Bigger plans always cost less per resolution. We flag the moment an upgrade would save you money. Unused allowance rolls forward one month
Voice rates · Per answered call · Every Plan
Voice rates · Per answered call · Every Plan
Monthly call volume
Per call rate
Per minute alternative
First 10,000
$0.89
$0.22
10,001 to 50,000
$0.59
$0.18
50,000+
$0.35
$0.14
Per call
Per minute
First 10,000
$0.89
10,001 to 50,000
$0.59
50,000+
$0.35
All-inclusive: speech recognition, AI reasoning, voice synthesis, and telephony. Multilingual at no extra cost. Scale includes 500 calls a month, Enterprise 2,500.
All-inclusive: speech recognition, AI reasoning, voice synthesis, and telephony. Multilingual at no extra cost. Scale includes 500 calls a month, Enterprise 2,500.
Commitment discounts
Commitment discounts
Off everything, locked for the term.
Off everything, locked for the term.
Plan
2 - year term
3 - year term
Upfront payment
Growth
15%
20%
+ Extra 5%
Scale
15%
20%
+ Extra 5%
Enterprise
20%
25%
+ Extra 10%
2 - year
3 - year
Upfront payment
Growth
15%
Scale
15%
Enterprise
20%
Free trial.
Free trial.
We'll prove it fist. For Enterprise customers.
We'll prove it fist. For Enterprise customers.
90 days free · Enterprise
Run Fini free for 90 days before the plan begins.
Live in 30 days · Your real traffic · No charge for the pilot
Enterprise pilots run on your live traffic with resolution, CSAT, and accuracy targets agreed in writing. You pay nothing during the 90 days. If the numbers work, your plan begins. If they don’t, you walk.
90 days free · Enterprise
Run Fini free for 90 days before the plan begins.
Live in 30 days · Your real traffic · No charge for the pilot
Enterprise pilots run on your live traffic with resolution, CSAT, and accuracy targets agreed in writing. You pay nothing during the 90 days. If the numbers work, your plan begins. If they don’t, you walk.
Frequently Asked.
Common questions, straight answers
Still have doubts? Reach out and we'll get back to you.
How much does Fini cost?
Fini starts at $3,600 per month on Growth, $9,000 per month on Scale, and $18,000 per month on Enterprise. Each plan is a single price that covers the platform, implementation, and a monthly allowance of resolutions (2,000 on Growth, 8,000 on Scale, 30,000 on Enterprise). Paying annually includes two months free, so the yearly prices are $36,000, $90,000, and $180,000. There are no per-seat fees, and any volume past your allowance bills at a flat per-resolution rate.
What is a resolution, and how does per-resolution pricing work?
A resolution is a customer issue that the Fini AI agent solves end to end with no human handover. You only pay when Fini fully resolves an issue, and escalations to your team are free. Overage past your monthly allowance is $0.89 per resolution on Growth, $0.69 on Scale, and $0.49 on Enterprise, so the rate falls as you grow. Conversations reopened within 72 hours are not billed twice, and greetings, spam, and abandoned sessions are never billable. Per-conversation pricing is available on request for high-volume or low-handle-time profiles.
Does Fini charge per agent or per seat?
No. Fini has no per-seat fees, and your human support team is never billed. Pricing is based on the resolutions the AI agent delivers, not on how many people use the platform, which is different from helpdesk tools that charge per agent seat and get more expensive as your team grows. The full platform is included on every tier with no feature gates, so you choose a plan for volume and depth of service, not to unlock features.
Does Fini offer a free trial?
Yes. Enterprise prospects can run Fini free for 90 days before the plan begins. The pilot runs on your live traffic with resolution, CSAT, and accuracy targets agreed in writing, and you pay nothing during the 90 days. If the numbers work, your plan starts; if they do not, you walk. Most teams are live within 30 days of kickoff.
Does Fini get cheaper as we scale?
Yes. The per-resolution rate drops automatically as volume grows, from $0.89 on Growth to $0.49 on Enterprise, and Fini flags the moment an upgrade would lower your bill. Annual billing adds two months free, about 17%, on every plan. Multi-year terms save more: 15% for two years and 20% for three years on Growth and Scale, and 15% and 25% on Enterprise, with annual prepay earning another 5%.
How is Fini's voice AI priced?
Voice AI is priced per answered call and is available on every plan. Calls cost $0.89 each for the first 10,000 per month, $0.59 from 10,001 to 50,000, and $0.35 above 50,000, with a per-minute alternative of $0.22, $0.18, and $0.14 for longer calls. Scale includes 500 answered calls a month and Enterprise includes 2,500 before voice billing begins. The rate is all-inclusive across speech recognition, AI reasoning, voice synthesis, and telephony, with multilingual support at no extra cost.
What happens if I go over my monthly allowance?
Nothing breaks if you exceed your allowance. Fini keeps resolving issues and bills the extra at your tier's flat per-resolution rate, $0.89 on Growth, $0.69 on Scale, and $0.49 on Enterprise, invoiced monthly in arrears on actual usage. Unused allowance rolls forward one month, so a quiet month cushions a busy one. There are no overage minimums and no penalty rate for going over.
How does Fini bill, and what are the contract terms?
The plan is billed in advance with annual, quarterly, or monthly payment options, while overage is billed monthly in arrears on actual usage. Annual billing includes two months free. Prices are listed in USD, and contracts are available in EUR, GBP, and AUD at the prevailing rate at signing. There are no usage minimums and no per-seat fees on any plan.
Does Fini's pricing work for regulated industries like fintech and healthcare?
Yes. Fini is built for fintech, banking, insurance, and healthcare, and compliance is included in every plan at no extra charge. That covers SOC 2 Type II, ISO 27001, HIPAA-compliant and BAA-eligible handling, GDPR, and CCPA, along with audit trails and compliance guardrails. Your data is never used to train foundation models, and Enterprise adds data residency options, a full decision audit trail, and BAA/DPA terms.
Can I change plans or switch how I am billed later?
Yes. You can upgrade your plan at any time as your volume grows, and the full platform stays available on every tier, so changing plans changes your allowance and depth of service, not which features you can use. Pricing is per resolution by default, and you can switch to a per-conversation metric at renewal if it works out cheaper, modeled against your real traffic first. Annual, quarterly, and monthly payment options are available at any tier.
Frequently Asked.
Common questions, straight answers
Still have doubts? Reach out and we'll get back to you.
How much does Fini cost?
Fini starts at $3,600 per month on Growth, $9,000 per month on Scale, and $18,000 per month on Enterprise. Each plan is a single price that covers the platform, implementation, and a monthly allowance of resolutions (2,000 on Growth, 8,000 on Scale, 30,000 on Enterprise). Paying annually includes two months free, so the yearly prices are $36,000, $90,000, and $180,000. There are no per-seat fees, and any volume past your allowance bills at a flat per-resolution rate.
What is a resolution, and how does per-resolution pricing work?
A resolution is a customer issue that the Fini AI agent solves end to end with no human handover. You only pay when Fini fully resolves an issue, and escalations to your team are free. Overage past your monthly allowance is $0.89 per resolution on Growth, $0.69 on Scale, and $0.49 on Enterprise, so the rate falls as you grow. Conversations reopened within 72 hours are not billed twice, and greetings, spam, and abandoned sessions are never billable. Per-conversation pricing is available on request for high-volume or low-handle-time profiles.
Does Fini charge per agent or per seat?
No. Fini has no per-seat fees, and your human support team is never billed. Pricing is based on the resolutions the AI agent delivers, not on how many people use the platform, which is different from helpdesk tools that charge per agent seat and get more expensive as your team grows. The full platform is included on every tier with no feature gates, so you choose a plan for volume and depth of service, not to unlock features.
Does Fini offer a free trial?
Yes. Enterprise prospects can run Fini free for 90 days before the plan begins. The pilot runs on your live traffic with resolution, CSAT, and accuracy targets agreed in writing, and you pay nothing during the 90 days. If the numbers work, your plan starts; if they do not, you walk. Most teams are live within 30 days of kickoff.
Does Fini get cheaper as we scale?
Yes. The per-resolution rate drops automatically as volume grows, from $0.89 on Growth to $0.49 on Enterprise, and Fini flags the moment an upgrade would lower your bill. Annual billing adds two months free, about 17%, on every plan. Multi-year terms save more: 15% for two years and 20% for three years on Growth and Scale, and 15% and 25% on Enterprise, with annual prepay earning another 5%.
How is Fini's voice AI priced?
Voice AI is priced per answered call and is available on every plan. Calls cost $0.89 each for the first 10,000 per month, $0.59 from 10,001 to 50,000, and $0.35 above 50,000, with a per-minute alternative of $0.22, $0.18, and $0.14 for longer calls. Scale includes 500 answered calls a month and Enterprise includes 2,500 before voice billing begins. The rate is all-inclusive across speech recognition, AI reasoning, voice synthesis, and telephony, with multilingual support at no extra cost.
What happens if I go over my monthly allowance?
Nothing breaks if you exceed your allowance. Fini keeps resolving issues and bills the extra at your tier's flat per-resolution rate, $0.89 on Growth, $0.69 on Scale, and $0.49 on Enterprise, invoiced monthly in arrears on actual usage. Unused allowance rolls forward one month, so a quiet month cushions a busy one. There are no overage minimums and no penalty rate for going over.
How does Fini bill, and what are the contract terms?
The plan is billed in advance with annual, quarterly, or monthly payment options, while overage is billed monthly in arrears on actual usage. Annual billing includes two months free. Prices are listed in USD, and contracts are available in EUR, GBP, and AUD at the prevailing rate at signing. There are no usage minimums and no per-seat fees on any plan.
Does Fini's pricing work for regulated industries like fintech and healthcare?
Yes. Fini is built for fintech, banking, insurance, and healthcare, and compliance is included in every plan at no extra charge. That covers SOC 2 Type II, ISO 27001, HIPAA-compliant and BAA-eligible handling, GDPR, and CCPA, along with audit trails and compliance guardrails. Your data is never used to train foundation models, and Enterprise adds data residency options, a full decision audit trail, and BAA/DPA terms.
Can I change plans or switch how I am billed later?
Yes. You can upgrade your plan at any time as your volume grows, and the full platform stays available on every tier, so changing plans changes your allowance and depth of service, not which features you can use. Pricing is per resolution by default, and you can switch to a per-conversation metric at renewal if it works out cheaper, modeled against your real traffic first. Annual, quarterly, and monthly payment options are available at any tier.
Frequently Asked.
Common questions, straight answers
Still have doubts? Reach out and we'll get back to you.
How much does Fini cost?
Fini starts at $3,600 per month on Growth, $9,000 per month on Scale, and $18,000 per month on Enterprise. Each plan is a single price that covers the platform, implementation, and a monthly allowance of resolutions (2,000 on Growth, 8,000 on Scale, 30,000 on Enterprise). Paying annually includes two months free, so the yearly prices are $36,000, $90,000, and $180,000. There are no per-seat fees, and any volume past your allowance bills at a flat per-resolution rate.
What is a resolution, and how does per-resolution pricing work?
A resolution is a customer issue that the Fini AI agent solves end to end with no human handover. You only pay when Fini fully resolves an issue, and escalations to your team are free. Overage past your monthly allowance is $0.89 per resolution on Growth, $0.69 on Scale, and $0.49 on Enterprise, so the rate falls as you grow. Conversations reopened within 72 hours are not billed twice, and greetings, spam, and abandoned sessions are never billable. Per-conversation pricing is available on request for high-volume or low-handle-time profiles.
Does Fini charge per agent or per seat?
No. Fini has no per-seat fees, and your human support team is never billed. Pricing is based on the resolutions the AI agent delivers, not on how many people use the platform, which is different from helpdesk tools that charge per agent seat and get more expensive as your team grows. The full platform is included on every tier with no feature gates, so you choose a plan for volume and depth of service, not to unlock features.
Does Fini offer a free trial?
Yes. Enterprise prospects can run Fini free for 90 days before the plan begins. The pilot runs on your live traffic with resolution, CSAT, and accuracy targets agreed in writing, and you pay nothing during the 90 days. If the numbers work, your plan starts; if they do not, you walk. Most teams are live within 30 days of kickoff.
Does Fini get cheaper as we scale?
Yes. The per-resolution rate drops automatically as volume grows, from $0.89 on Growth to $0.49 on Enterprise, and Fini flags the moment an upgrade would lower your bill. Annual billing adds two months free, about 17%, on every plan. Multi-year terms save more: 15% for two years and 20% for three years on Growth and Scale, and 15% and 25% on Enterprise, with annual prepay earning another 5%.
How is Fini's voice AI priced?
Voice AI is priced per answered call and is available on every plan. Calls cost $0.89 each for the first 10,000 per month, $0.59 from 10,001 to 50,000, and $0.35 above 50,000, with a per-minute alternative of $0.22, $0.18, and $0.14 for longer calls. Scale includes 500 answered calls a month and Enterprise includes 2,500 before voice billing begins. The rate is all-inclusive across speech recognition, AI reasoning, voice synthesis, and telephony, with multilingual support at no extra cost.
What happens if I go over my monthly allowance?
Nothing breaks if you exceed your allowance. Fini keeps resolving issues and bills the extra at your tier's flat per-resolution rate, $0.89 on Growth, $0.69 on Scale, and $0.49 on Enterprise, invoiced monthly in arrears on actual usage. Unused allowance rolls forward one month, so a quiet month cushions a busy one. There are no overage minimums and no penalty rate for going over.
How does Fini bill, and what are the contract terms?
The plan is billed in advance with annual, quarterly, or monthly payment options, while overage is billed monthly in arrears on actual usage. Annual billing includes two months free. Prices are listed in USD, and contracts are available in EUR, GBP, and AUD at the prevailing rate at signing. There are no usage minimums and no per-seat fees on any plan.
Does Fini's pricing work for regulated industries like fintech and healthcare?
Yes. Fini is built for fintech, banking, insurance, and healthcare, and compliance is included in every plan at no extra charge. That covers SOC 2 Type II, ISO 27001, HIPAA-compliant and BAA-eligible handling, GDPR, and CCPA, along with audit trails and compliance guardrails. Your data is never used to train foundation models, and Enterprise adds data residency options, a full decision audit trail, and BAA/DPA terms.
Can I change plans or switch how I am billed later?
Yes. You can upgrade your plan at any time as your volume grows, and the full platform stays available on every tier, so changing plans changes your allowance and depth of service, not which features you can use. Pricing is per resolution by default, and you can switch to a per-conversation metric at renewal if it works out cheaper, modeled against your real traffic first. Annual, quarterly, and monthly payment options are available at any tier.
Loved by Enterprises
Built for operators who can't ship a bad answer
Built for operators who can't ship a bad answer
Atlas Safely Automated 70% of Key Fintech Support Journeys with FINI.
"We went from 15% to 70% automation on key journeys. Fini doesn't just follow our playbooks, it improves them."
— Crystal Stephens, Head of Operations
70%
Resolution Rate
<60 s
Avg Handle Time
ATLAS·Fintech
"We went from 15% to 70% automation on key journeys. Fini doesn't just follow our playbooks, it improves them."
— Crystal Stephens, Head of Operations
70%
Resolution Rate
<60 s
Avg Handle Time